Helpdesk

Here are some commonly asked questions answered

 Orders & Shipping

After your order has been placed, your order is packed and dispatched typically within 2-4 days (usually sooner), upon which you will be sent your orders tracking information. Typically orders take about 7-8 days for delivery after they are dispatched.
Tracking information is automatically sent to you on Whatsapp and Email when your order is shipped. Please click on the link provided. You may also visit account.houseofsai.com where you can access all information about your order and tracking information.
Sometimes courier companies are unable to deliver due to heavy work loads and usually attempt delivery the next day. Incase they are not able to reach you the next day, please do write to us at orders@houseofsai.com. Alternatively you can also call the courier company's helpline citing your tracking AWB number and they will ensure your shipment reaches you securely. Delhivery - +91 8069856101 Bluedart - 1860 233 1234
We are very sorry about this, please do email us at orders@houseofsai.com mentioning details about your order and the missing / wrong items and we will immediately have a replacement shipped to you. 
 Please note sometimes, some orders are sent as multiple shipments and may arrive in parts. We will check if that is the case otherwise we will immediately send you the missing item.
A gift :)

International Orders

At the moment we have disabled international couriers as most of our books are available through the Amazon network world wide. We request you to check on your local Amazon website for the listings. If you are not able to find the book on Amazon, then please write to us at orders@houseofsai.com
Our books are available on the entire Amazon KDP network both as Kindle books as well as Print books. Please do search for the book title / author name on your local amazon store and you will certainly find them listed.


Payments & Order Details

Tracking information is sent automatically by email, as soon as your order is dispatched (typically within 2 days). If you have not got an order confirmation email and have been charged, please do send us a screenshot of your payment made, we will help you at the earliest be rest assured.
Oops! We will try our best to have this rectified before the order is shipped. Please send us your correct address and number here and also on email mentioning your order number. Thank you.

Books, eBooks & Kindle Library

Please add the books to your shopping cart like any regular order. These are free of charge, so no payment information is required. After you check out, the download links will be automatically emailed to you. Instructions on how to download and read the books are mentioned on each kindle book page.
Yes you can! Please ensure their address, name and number is mentioned as the SHIPPING ADDRESS and your details are mentioned as the BILLING ADDRESS. The books will be shipped to them and the tracking information will be sent to them automatically over whatsapp / SMS.
For ordering over 100 copies / prints you can reach us at prachaar@houseofsai.com or text us at 96372 66511

In Shirdi, next to the Chavdi and Hanuman Mandir, the store Anand Novelties sells all our books and prints. Most of the books are available on Amazon network worldwide.

No, we only ship books that are listed on the website.

Prints & Care

We use a high quality 350 GSM semi gloss canvas fabric upon which the images are printed. These are done such that there is no need to use glass and thereby eliminate reflections. Additionally, canvas prints look beautiful and photo paper is no match to the quality of printed canvas.
We offer only some small select photographs and paintings framed. All other prints are shipped securely in rolls with framing instructions attached and any local frames shop should be able to frame them properly for you.
Detailed Framing instructions are shipped with each print and are also mentioned on the ordering page.
 We do not recommend the use of glass while framing the images. However for worship (applying chandan, etc..), if the use of glass is necessary, please ensure that the framer uses a mount to ensure that the canvas image does not touch the glass.

Yes, for prachaar orders over 100 prints only.

Seva, Contributions & Collaborations

Thank you for wishing to help the work move forward. At the moment we do not have a volunteering program, but feel free to send us an email to contact@mysaibaba.com about your specific interests.
If you wish to sponsor any of the sevas like prasad distribution etc. you may send any support via -> razorpay.me/@houseofsai Incase you are ordering, any tips added to the orders are used for free photo and book distribution and for various prachaar initiatives. Thank you in advance for your kind support.
We are not a regular commercial publishing house. The only literature we have listed here are those books that were recommende by the historian Dr. Vinny Chitluri and some of the books recommended by the speaks of the ‘Sai Baba’s Devotee Speaks’ Youtube channel. 



Spiritual Queries & Prasad

This sacred mantra was given by the great Apostle of Sai Baba, Pujya Narasihma Swamiji and countless devotess have been healed by its great power. 
 We have a special podcast recording which you can hear the entire Shloka and its recitation. -> https://share.transistor.fm/s/f6479a06
These cloves are very special because the contain udi that is directly manifest by Baba and has tremendous healing powers. Detailed instruction about how to take them are mentioned in the book ‘Udi - The Miracle Cure’ which is available as a free download from our kindle library.
Both udi and clove prasad are sent with all orders automatically. This automates the shipping / tracking co ordination and also covers the shipping fees.

Contact & Support

You may email us at orders@houseofsai.com and we will get back to you within 48 working hours.